Privacy Policy

Effective Date: June 1, 2026

Welcome to OKAMURA KANKITSU, its subsidiaries, affiliated brands, and related business entities (collectively, "OKAMURA KANKITSU," "Company," "we," "our," or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, purchase products, communicate with us, subscribe to our communications, or otherwise interact with our business.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information including:

Name
Billing address
Shipping address
Email address
Telephone number
Order details
Customer service communications
Account registration information
Newsletter subscription information
Any other information voluntarily provided by you

Payment Information

Payments may be processed by third-party payment providers. We generally do not store complete payment card information on our systems.

Automatically Collected Information

When you access our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website activity and usage information
Referring websites
Cookie and tracking technology information

2. How We Use Information

We may use personal information to:

Process and fulfill orders
Arrange domestic and international shipping
Verify transactions
Provide customer service and support
Communicate regarding purchases
Respond to inquiries
Prevent fraud and unauthorized activity
Improve our products, services, and website
Conduct analytics and business operations
Comply with legal and regulatory obligations
Send marketing communications where permitted by law
Maintain business records

3. Legal Basis for Processing (EU/EEA Customers)

Where applicable under law, we process personal information based on:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Customer consent

4. Sharing of Information

We do not sell personal information for monetary compensation.

We may share personal information with:

Service Providers

Including:

Payment processors
Shipping carriers
Postal services
Freight and logistics providers
Customs brokers
Website hosting providers
Analytics providers
Email communication providers
Technology and business support providers

Legal Compliance

We may disclose information when required by:

Applicable laws
Court orders
Government requests
Regulatory authorities
Protection of our legal rights or property

Business Transactions

In connection with a merger, acquisition, restructuring, asset sale, succession, or other business transaction, personal information may be transferred as part of the transaction.

Affiliates and Subsidiaries

Information may be shared among OKAMURA KANKITSU, its subsidiaries, affiliates, and related entities for legitimate business purposes consistent with this Privacy Policy.

5. International Data Transfers

As an international business based in Japan, personal information may be processed, stored, or transferred across international borders, including to Japan and other countries where our service providers operate.

By using our services, you acknowledge and consent to such transfers where permitted by applicable law.

We take reasonable measures to protect personal information during international transfers.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill orders
Provide services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations

Retention periods may vary depending on applicable laws and business requirements.

7. Cookies and Tracking Technologies

We may use:

Cookies
Web beacons
Analytics tools
Session identifiers
Similar technologies

These technologies help us:

Operate our website
Improve functionality
Analyze website performance
Understand visitor interactions
Enhance user experience

You may disable cookies through your browser settings, though certain website functions may become unavailable.

8. Marketing Communications

Where permitted by law, we may send:

Product announcements
Harvest updates
Seasonal offerings
Promotions
Newsletters
Company news

You may unsubscribe at any time by using the unsubscribe link provided in communications or by contacting us directly.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending upon your jurisdiction, you may have rights including:

Access to personal information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent where applicable

Requests may be submitted using the contact information listed below.

11. California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws, including rights to:

Know what personal information is collected
Access personal information
Correct personal information
Request deletion
Exercise applicable privacy rights without discrimination

OKAMURA KANKITSU does not sell personal information for monetary compensation.

12. Japan Privacy Rights

For individuals located in Japan, personal information is handled in accordance with applicable provisions of the Act on the Protection of Personal Information (APPI) and other applicable laws and regulations.

Individuals may request disclosure, correction, suspension of use, or deletion of personal information as permitted by applicable law.

13. European Privacy Rights

Individuals located within the European Economic Area, Switzerland, and the United Kingdom may have additional rights under applicable privacy laws, including GDPR and related legislation.

Such rights may include access, rectification, erasure, restriction, objection, portability, and the right to lodge complaints with supervisory authorities.

14. Children's Privacy

Our products and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If such information is discovered, we will take reasonable steps to remove it.

15. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third parties.

16. Do Not Track

Some web browsers offer "Do Not Track" functionality. Because no uniform standard exists, our website may not respond to such signals.

17. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective upon posting the revised Privacy Policy on our website.

Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.

18. Contact Information

For questions regarding this Privacy Policy or requests concerning personal information, please contact:

OKAMURA KANKITSU
Privacy Compliance Department
744-1 Komatsu
Suo Oshima-cho, Oshima-gun

Yamaguchi 742-2106
okamurakankitsu@gmail.com